Terms & Conditions

Effective: October 15, 2025

These Terms & Conditions (“Terms”) are a legal agreement between you and Salt OTD LLC (“Salt OTD,” “we,” “us,” or “our”) governing your access to and use of our website and our U.S.-only SMS-based wellness service (together, the “Service”). By using the Service, you agree to these Terms.

1) Eligibility & Territory

• U.S. residents only; the Service is intended for use with U.S. carriers.
• You must be at least 18 years old to use the Service.

2) Nature of the Service (Wellness Only)

The Service provides wellness content (e.g., affirmations, check-ins, reminders) for informational and educational purposes only. It is not medical advice, not therapy, and not a crisis resource. If you are experiencing an emergency or crisis, call 911 or 988 (Suicide & Crisis Lifeline) immediately.

No HIPAA / No PHI

Salt OTD LLC is not a healthcare provider, telehealth platform, or a “covered entity” or “business associate” under HIPAA. Do not submit protected health information (PHI) or other medical information via the Service.

3) Accounts, Consent & Electronic Communications

• Electronic communications. You consent to receive notices, disclosures, and receipts from us electronically (via SMS and/or email). E-signatures and electronic consents are valid.
• Phone-number ownership. You represent that you are the subscriber or customary user of the phone number you provide, you consent to receive SMS from Salt OTD at that number, and you will notify us if the number changes or is reassigned.
• Age attestation. By creating an account or subscribing, you represent that you are 18 years of age or older.

4) Subscriptions, Trials, Billing & Cancellations

• Plans. We offer monthly and annual subscription options. Charges occur at the start of each billing period and auto-renew until canceled.
• Payment method. Prices are in USD and exclude taxes/fees (added where applicable). We use Stripe to process payments. Chargebacks may lead to suspension.
• Free trials (when offered). Trials are 3 days and auto-convert to a paid subscription unless canceled before the trial ends. Limit one trial per person, phone number, and email address.
• Cancellation. Cancel anytime via the Stripe Customer Portal (link available on our site). There is no proration; your access continues to the end of the paid term.
• Refunds. Limited refunds are available only for a user’s first purchase within 3 daysof that purchase. No refunds thereafter.
• Price changes. We may change prices with 30 days’ advance notice via email. New prices take effect in your next renewal term.

5) SMS Terms

• Message frequency varies with usage. Reply STOP to cancel; reply HELP for help. Message and data rates may apply.
• Carriers not liable. Wireless carriers are not liable for delayed or undelivered messages. Coverage, latency, filtering, short-code/10DLC restrictions, and outages are outside our control.
• Service limitations. We are not responsible for delivery failures or delays caused by carriers, networks, devices, or force-majeure events.

6) Acceptable Use

You agree not to use the Service to: (a) transmit spam, malware, or content that interferes with or degrades the Service; (b) solicit or rely on professional medical, legal, or financial advice via the Service; (c) promote or encourage self-harm or harm to others; (d) infringe others’ IP, privacy, or publicity rights; (e) reverse engineer, bypass, or abuse rate limits or access controls; (f) use bots or automated scripts without our written consent; or (g) collect or process others’ personal information without appropriate rights. You may not use the Service in any way that violates applicable law or carrier policies. We may suspend or terminate where continued use creates an actual or reasonably suspected risk to users, networks, or carriers.

7) Your Content; License to Salt OTD

You retain ownership of the content you send to us. You grant Salt OTD a limited, revocable, non-exclusive, royalty-free license to use, reproduce, process, and analyze your messages and preferences solely to: (i) deliver and personalize the Service; (ii) ensure security, troubleshooting, and abuse prevention; and (iii) create aggregated or de-identified analytics to improve quality. We do not sell your content or publicly display it. We may share limited inputs with contracted service providers (e.g., AI or SMS providers) to perform these tasks on our behalf.

Testimonials & Publicity (Opt-In)

With your express consent (e.g., affirmative reply, checked box, or written approval), we may display your affirmation or feedback for marketing (including social media). We may edit for length/clarity and anonymize by default. You may withdraw consent for future uses by contacting hello@saltotd.com.

8) Our Content; Your License to Use

Salt OTD (and its licensors) owns the Service, including text, workflows, software, and branding. Subject to these Terms, we grant you a personal, limited, revocable, non-transferable, non-commercial license to use the Service. You may share the content we send you for personal, non-commercial purposes (e.g., screenshots), provided you do not remove notices or misrepresent origin. No scraping, resale, or derivative works without written permission.

9) Beta Features

We may offer beta/experimental features. Beta features are provided as-is, may change or be withdrawn, and may have different limits or rules.

10) Service Availability & Changes

We may update or discontinue features, perform maintenance, or suspend access to address security or reliability issues. We are not liable for outages or delays caused by carriers, networks, devices, or force-majeure events. We will provide reasonable notice of materially adverse changes when feasible.

11) DMCA / Copyright Complaints

If you believe content processed through the Service infringes your copyright, email a notice to legal@saltotd.com with: (a) your contact info; (b) identification of the work claimed infringed; (c) identification of the material claimed infringing; (d) a statement of good-faith belief; (e) a statement under penalty of perjury that the notice is accurate and you are authorized; and (f) your physical or electronic signature.

12) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS, ACCURACY, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY. YOUR USE IS AT YOUR OWN RISK.

13) Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SALT OTD LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS. EXCEPT FOR AMOUNTS THAT CANNOT BE LIMITED UNDER LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE IS LIMITED TO THE GREATER OF (A) $1,000 OR (B) THE AMOUNTS YOU PAID TO SALT OTD FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. SOME JURISDICTIONS DO NOT ALLOW CERTAIN EXCLUSIONS OR LIMITS; IN THAT CASE, THE ABOVE WILL APPLY TO THE MAXIMUM EXTENT PERMITTED.

14) Mutual Indemnification

By Salt OTD. We will defend and indemnify you from third-party claims alleging that the Service, as provided by us and used in accordance with these Terms, infringes that third party’s U.S. intellectual-property rights, and pay damages, costs, and reasonable attorneys’ fees finally awarded, up to the liability cap above. If such a claim arises, we may: (i) procure rights for your continued use; (ii) modify or replace the Service to be non-infringing; or (iii) if those are not commercially reasonable, terminate the affected portion and issue a pro-rata refund of prepaid, unused fees.

By You. You will defend and indemnify Salt OTD from third-party claims arising from (a) content you submit to the Service that infringes another’s rights or violates privacy/publicity rights; or (b) your misuse of the Service in violation of these Terms or applicable law; and pay damages, costs, and reasonable attorneys’ fees finally awarded, up to the liability cap above.

Process. The indemnified party will promptly notify the other in writing of the claim, reasonably cooperate, and allow the indemnifying party to control the defense/settlement (no settlement admitting fault or imposing obligations without consent).

15) Suspension & Termination

We may suspend or terminate the Service (or your access) for nonpayment, violations of these Terms, legal or compliance risk, or carrier-policy risk. If terminated, access continues to the end of your current paid term; there is no proration.

16) Dispute Resolution — Informal Resolution, Arbitration (JAMS), & Small-Claims

Informal Resolution & Notice of Dispute (60 Days)

Before starting arbitration or a small-claims case, both you and Salt OTD LLC agree to try to resolve any dispute informally for 60 days.

How to start the 60-day period. To begin, the complaining party must send a written “Notice of Dispute” by email to legal@saltotd.com with the subject line “Notice of Dispute” and include: (a) full name and contact information; (b) a description of the dispute and relevant facts; (c) the specific relief requested; and (d) supporting documents reasonably available.

When the clock starts. The 60-day period begins on the earlier of: (i) the date the receiving party sends a reply titled “Notice Received — Salt OTD” (or similar written acknowledgement), or (ii) the 10th day after the Notice of Dispute was emailed if no acknowledgement has been sent by then.

Arbitration; Venue; Rules

• California law governs these Terms. Venue/seat: Sacramento County, California.
• Except for small-claims matters and injunctive relief, all disputes will be resolved by binding arbitration administered by JAMS pursuant to its Consumer Arbitration Minimum Standards and applicable rules.
• Class-action waiver & jury waiver. You and Salt OTD agree to bring claims only on an individual basis (no class, consolidated, or representative actions) and waive any right to a jury trial.
• Fees. Payment of filing/administrative fees will be governed by the JAMS Consumer Rules; each party pays its own attorneys’ fees unless the arbitrator awards otherwise as permitted by law.
• Injunctive relief carve-out. Either party may go to court to seek temporary or preliminary injunctive relief to protect intellectual-property rights or prevent unauthorized access/use, without waiving arbitration for other issues.
• Small-claims court. Either party may bring an eligible claim in small-claims court in Sacramento County, CA.

17) Changes to These Terms

We may update these Terms at any time. Changes are effective when posted to our site. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

18) Miscellaneous

• Assignment. You may not assign or transfer these Terms without our consent. We may assign in connection with a merger, acquisition, or sale of assets.
• Severability; Waiver. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will remain in effect. Failure to enforce is not a waiver.
• Entire Agreement. These Terms, along with any referenced policies (including our Privacy Policy), are the entire agreement between you and Salt OTD regarding the Service.
• Contact. Questions? Email hello@saltotd.com. Legal notices: legal@saltotd.com.